General Information



Reservations

 

 

Reservations are required in advance. Online reservations are available or call (800) 326-7238 between 10 AM and 5 PM. Reservations must be confirmed with full payment at least 7 days prior to your trip date (Group 30 days) Many weekend trips book full so make your reservation early. If space is available, reservations can be held on a credit card with less than 7 days notice.

 

 

Meals

 

 

The Front Porch Cafe serves lunch and dinner under our pavilion. Open weekends and busy weekdays from May through September or by request for groups. Come early, stay late.

 

 

Parking

 

 

Your help is needed. Please carpool as much as possible. We have very limited parking, especially on weekends. Besides, it's good for the environment.

 

 

Refunds & Cancellations

 

 

Due to the cost of processing reservations, $15 per person is non-refundable. You may receive a refund for the balance of your payment upon notification made 7 days prior to your trip date. (Group reservations 30 days.) NO REFUNDS on cancellations or no shows less than 7 days notice (groups 30 days notice)

 

 

Liability Waivers

 

 

Our waivers are 2-sided documents. If you do not print them as 2-sided, please staple the pages together so that we can be assured those who have completed them have had the opportunity to read both sides. Waivers must be completely filled out. Minor waivers must have both the legal guardian and the minor child signature. Do not change the font size when printing the wavier, as waivers with a font size smaller than 12 pt will not be accepted. Illegible waivers due to low toner or other printer malfunctions will not be accepted.

 

 

Tax Exemption

 

 

Many organizations are exempt from sales tax. Outdoor recreation activities in West Virginia are taxable. If you organization is tax exempt, you can receive an exception from paying sales tax. Form WV/CST-280 (Adobe Acrobat)* must be properly completed and submitted to us ahead of time along with a valid Business Registration Certificate.

*Any applicable user fees still apply regardless of exemption status.

 

 

  Liability Waiver

 

 

If this did not answer your questions, please look at these pages!

FAQs

Tubing FAQs

River Riders in Harpers Ferry West Virginia, white water rafting, tubing, zip lining, aerial adventure park, stand up paddle boards,